Customer Service
We're here to help!

At HomeGoods, customers are our top priority and we want to make sure you're satisfied.

Do you have a question for us? Check out our list of common topics!

  • Choose your topic from the drop-down menu.
  • Click "submit" to find your answer.




Sorry, our FAQ list has failed to load. Please send our Customer Service team an email or call our Customer Service department at 1-800-888-0776.
Or, contact one of our stores directly. To obtain the phone number of a particular store, click here.

Questions about your TJX Rewards® Credit Card? Please call the number below.

TJX Rewards® Credit Card: 1-800-952-6133
TJX Rewards® Platinum MasterCard®: 1-877-890-3150

If your question was not answered from the topics listed above, please send our Customer Service team an email or call our Customer Service department at 1-800-888-0776.

If this reply does not satisfy your inquiry, then you may:

  • Return to the Customer Service menu and choose another subject or use the Search Again button below.
  • For store hours or directions, please contact the store directly. To locate the HomeGoods store nearest to you, please call our toll free Store Locator number at 1-800-614-HOME.
  • Email us using our Email Us form.

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